Frequently Asked Questions
Everything you need to know about shopping with Frida.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. As we curate a variety of fits, we recommend checking the 'Size & Fit' section on the individual item page for the most accurate information.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
When will my order ship?
Orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you ship internationally?
Yes, Frida ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
How should I care for my Frida garments?
To ensure the longevity of your pieces, please follow the care instructions on the internal garment label. Generally, we recommend cold washes and air drying for our delicate fabrics.